Last updated: June 2026
This policy explains how we get your Say Boba order to you. As our drinks are fresh, we handle and deliver them with care.
Order processing
- Orders are confirmed once payment is successfully received.
- We prepare and dispatch orders as quickly as possible. You will be contacted on the phone number provided to confirm delivery details.
Delivery areas & timelines
- We currently serve selected areas. If your location is outside our serviceable zone, our team will inform you and arrange a refund where applicable.
- Estimated delivery timelines are shared at the time of order confirmation. As our products are perishable, we aim for prompt local delivery.
Delivery charges
Any applicable delivery charges are shown at checkout or communicated before your order is confirmed.
Delays
While we strive to deliver on time, delivery may occasionally be delayed due to weather, traffic, high demand, or other factors beyond our control. We will keep you informed of any significant delay.
Damaged on arrival
If your order arrives damaged or spoiled, please refer to our Refund & Cancellation Policy and contact us within 24 hours.
Contact
Questions about delivery? Email spill@sayboba.com or reach us at +91 92203 35596.
Note: serviceable areas, timelines, and charges may be updated from time to time.